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Even better, customers receive this automatic speed enhancement at absolutely no cost! To explore our process in more depth, visit our how we test ISPs page.Metronet provides symmetrical speeds to residential customers, making this one more advantage to being part of our 100% fiber-optic network. We look at advertised upload and download speeds and consider real-world speed data from sources like Ookla and FCC reports. Choosing the fastest internet service is relatively straightforward. When selecting the cheapest internet service, we look for the plans with the lowest monthly fee, though we also factor in things like price increases, equipment fees and contracts. While the answer to those questions is often layered and complex, the providers who come closest to “yes” on all three are the ones we recommend. Are customers happy with their service?.Do customers get decent value for what they’re paying?.
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Does the provider offer access to reasonably fast internet speeds?.Once we have this localized information, we ask three main questions: ISP plans and prices are subject to frequent changes all information provided is accurate as of publication. Power, to evaluate how happy customers are with an ISP’s service. We look at sources, including the American Customer Satisfaction Index and J.D. We also input local addresses on provider websites to find specific options for residents. We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area.
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So what’s our approach? We start by researching the pricing, availability and speed information drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.īut it doesn’t end there. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. Internet service providers are numerous and regional.
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How CNET chose the best internet providers in Iowa City